How People Tick: A Guide to Over 50 Types of Difficult People and How to Handle Them
By Mike Leibling
This book is for everyone who finds people fascinating, bewildering or infuriating, and yet still wants to understand them, work with them and live with them.
This book is about understanding patterns of behaviour that annoy us and how we can change them. We often talk about difficult people, labelling an entire person as ‘difficult’ when in truth it may just be one aspect of their behaviour that we have found challenging. That’s why this book explores exactly how people ‘do’ difficult, instead of ‘are’ difficult.
I dislike ideas such as stress management, because what is much more productive is stress avoidance. If we simply invest a little time in preventing a situation going wrong, we don’t have to pick up the pieces afterwards. But, over the years, I’ve noticed how people create stress by winding each other up time and time again, usually without wanting to, and with uncomfortable results. And I’ve also recognized that surprisingly common patterns of behaviour occur time and time again with people who naturally have very different individual backgrounds. That’s why I’ve written this book, because it’s much easier – and more effective – to identify and deal with behavioural patterns, rather than having to handle each difficult event, time and time again.
So please dip in and enjoy these tried and tested tips for handling ‘difficult’ people in ‘difficult’ situations, based on a real understanding of their behaviour.
This book sure helped me deal with the difficult people in my life. Highly recommend it!
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